NEWAI-powered email responses with human oversight

Respond to Every Email in Seconds — Not Hours

AI-powered email responses that understand your business, respect your policies, and keep humans in control. Cut response times by 80% without sacrificing quality.

Setup in minutes No credit card required Human approval always
Margaret Thompson
URGENT: Exchange deadline...
David Chen
Quick question about...
Sarah Mitchell
Re: Mortgage documents...
AI Analysis
Client is frustrated about approaching exchange deadline. Demands immediate response. Matched to case CONV-2025-0847 with 98% confidence. Contract ready, no title issues, on track for Friday.
AI Draft Response
98% Confidence
Dear Mrs Thompson,

Thank you for your email. I sincerely apologise for the delay in responding. The final contract is ready and will be emailed within the hour. There are no outstanding title issues and we remain on track for Friday exchange...

Your Team Drowns in Emails. Your Clients Wait.

Response Time Kills Deals

Every hour of delay reduces customer satisfaction. Your team can't type fast enough to keep up with demand.

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Repetitive Work Burns Out Staff

60% of emails have standard answers. Your team re-types the same responses daily, wasting hours of valuable time.

⚠️

Inconsistent Replies Create Risk

Different staff, different answers. One wrong promise or missed policy can cost thousands in liability.

What if AI could handle the drafting — while your team stays in control?

AI That Works With Your Team

ReplyPilot handles the drafting while humans maintain oversight. Nothing sends without approval.

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Connects to Your Systems

Pull context from your CRM, case management, or upload a simple spreadsheet. AI knows who's emailing and why.

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Drafts Intelligent Responses

Generates replies that address every question, follow your policies, and match your tone — in seconds.

Human Approval Required

Nothing sends without your approval. Review, edit, or regenerate with a click. You're always in control.

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Full Audit Trail

Every email, every draft, every approval logged. Secure archive links for compliance. Complete traceability.

From Inbox to Sent — in Three Steps

1

Email Arrives

ReplyPilot monitors your inbox 24/7. New emails are automatically classified by intent, urgency, and sentiment — and matched to your customer records.

2

AI Drafts Response

Using your business data and policies, ReplyPilot generates a professional response within seconds. You see exactly what policies were applied and why.

3

You Approve & Send

Review the draft, make any edits, and hit "Approve & Send." The email goes out from your account, with a secure archive link for your records.

Everything You Need to Reply Smarter

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Smart Context Panel

See matched customer details, case history, and relevant data alongside every email before you approve.

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Confidence Scoring

Know when AI is certain vs. when human review is essential. Green, amber, red indicators guide your workflow.

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Policy Engine

Define your rules once. AI applies them consistently — refund windows, escalation triggers, prohibited phrases.

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Auto-Escalation

Sensitive emails automatically route to senior approvers. VIP clients, legal threats, high-value claims — handled.

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Learning Over Time

ReplyPilot learns from your team's edits. The more you use it, the better the drafts become.

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Enterprise Security

SOC 2 ready. TLS 1.3 encryption. AES-256 at rest. SSO/SAML support. Your data stays yours.

Built for Client-Facing Teams

ReplyPilot works across industries that run on client communication.

Parking & Enforcement
Legal & Conveyancing
Property Management
Retail & E-commerce

Parking & Enforcement

Handle PCN appeals at scale. AI knows your policies, calculates deadlines automatically, and never offers cancellations you can't honour. Respond to frustrated motorists with consistent, policy-compliant messages.

"We reduced appeal response time from 3 days to 4 hours. The policy engine ensures we never make promises we can't keep."

— Sarah M., Operations Manager, ABC Parking
4 hours
Average response time (was 3 days)
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87%
Drafts approved without edits
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100%
Policy compliance rate

Teams That Value Speed and Control

10,000+
Emails processed monthly
4.8★
Average satisfaction rating
80%
Faster response times
★★★★★

"ReplyPilot cut our email handling time in half. But what I love most is the audit trail — we can prove exactly what we said and when."

SM
Sarah Mitchell
Office Manager, ABC Parking
★★★★★

"I was sceptical about AI touching client communications. The approval workflow changed my mind. Nothing goes out without our say-so."

JT
James Thompson
Senior Partner, Thompson & Co
★★★★★

"Setup took 2 hours. We uploaded our policy document and a data export. By afternoon, we were processing emails."

DK
David King
IT Manager, Metro Property Group

Simple Pricing That Scales

Start with a free trial. No credit card required.

Starter
£199/month
  • 1 inbox
  • 500 emails/month
  • 3 team members
  • Email support
  • Basic analytics
Start Free Trial
Enterprise
Custom
  • Unlimited inboxes
  • Unlimited emails
  • Unlimited users
  • SSO / SAML
  • Dedicated support
  • Custom integrations
  • SLA guarantee
Contact Sales

Ready to Reclaim Your Inbox?

Start responding faster today. Free trial, no credit card, no obligation.

Setup in minutes No credit card required Human approval always